Warranty Refund and Shipping Policy

5 Year Limited Warranty


Subject to registration at thebeamvape.com, The Beam is covered by a 5-year, limited replacement warranty covering any defects in material or workmanship under normal use during the 5-year period. This warranty extends to the original purchaser of the product warranted under this warranty and to each transferee of the product during the term of the warranty. Lumenary will either repair or replace The Beam at no charge using new or refurbished replacement parts.  This warranty does not cover any problem that is caused by damage not resulting from defects in material or workmanship, or by misuse, tampering, water or moisture damage, unauthorized components, or modification.  The warranty period begins on the date when the product is physically received by the customer, and is valid for five (5) years thereafter.  Warranty returns will be honored if sent, postage paid with written proof of purchase, to Lumenary, Inc., 1364 N. McDowell St., Petaluma, CA, 94954.  This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.  Registration and authenticity confirmation required.



Lumenary will facilitate shipping via UPS throughout the United States and will provide a tracking number as part of your order.  We do not ship to P.O. Boxes.


Returns are available for unused products purchased from this website within 14 days.  If the product has been opened, it may not be returned.  Please email support@thebeamvape.com re returns, etc. for return authorizations and instructions, and shop carefully before purchasing.